Product Development Manager, Enterprise Mobility (CPaaS)

Date: 29 Nov 2023

Location: Singapore, Singapore

Company: Singtel Group

In Singtel Group, we strongly believe that our employees are our most valuable assets and are committed to creating a culture that supports your professional growth. By exploring new job opportunities within the company, you can expand your skill sets, gain exposure to different areas of the business, and build a diverse and fulfilling career.

If you are keen to explore this position or would like to refer a friend, please apply with an updated resume attached. Should you have any questions or concerns, please do not hesitate to reach out to the Talent Acquisition Manager in charge.


Make an Impact by


Developing new innovative product offerings and markets for the Communication Platform as a Service (CPaaS), a platform that support enterprise customers to integrate real-time communications to their applications through application programmable interface and connectors to enhance customer engagement as well as improve communication workflows.


  • Drive platform and product lifecycle, from conception to launch, along with post-launch analysis and continuous improvements.
  • Conduct due diligence to introduce and productize CPaaS products and services.
  • Product Engineering responsible for the architecture of the CPaaS solutions (plan & design the end-to-end infrastructure to ensure high availability, resiliency, secured and with SLA -internal and external).
  • Manage all stakeholders (IT, Mobile Network, Fixed Network, partners), timeline and budget.
  • Responsible for process documentation, billing, UAT and BRT.
  • Partnership engagement (drive & build eco-system stickiness with partners, system integrators and resellers).
  • Responsible for market research, competitive analysis, formulate product strategies & roadmap and business case development.


Skills for Success

  • Bachelor’s degree with at least 5-7 years of Communication Platform as a Service product development experiences
  • An expert practitioner of Agile Product development principles
  • Experience in launching digital platforms, products or services from idea to execution
  • Strong understanding of the digital landscape and innovation trends
  • Knowledge and experience using product management tools
  • Experience in user-centered design processes and analysis tools
  • Expert in MS Powerpoint and ability to develop professional presentation quickly
  • Able to work in effectively in a team and with vendors to communicate requirements effectively


Your Career Growth Starts Here. Apply Now!


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


Hiring Manager: Ung Ping

Talent Acquisition Manager: Alan Zeng