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Product Development Manager

Date: 09-Nov-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

 

This role reports to the Associate Director, Maritime Sales, Pdt Dev & Sales Supp. The primary focus will be on the following areas but not restricted to: 

  • Manage product life cycle of Maritime ICT products i.e. VoIP, emails, Cybersecurity, IOT services.
  • Work with partners to develop new ICT products to be bundled with our satcom services.
  • Understand the market trends in ship digitalization and recommends suitable solutions.
  • Maintain Maritime ICT product portfolio and carry out product management activities such as launching new products and driving the sales of existing products.
  • Engage with sales and engineering teams to understand customers pain points and fine tune ICT product portfolio. 

 

Key Responsibilities:

ICT Product Management 

  • Manage existing ICT Products and develop new products to complement existing services.
  • Work with partners to enhance existing and bring in new services based on customers’ needs.
  • Working with various internal teams to formulate value propositions and product positioning to create differentiations.
  • Cultivate and maintain relationships with complementary technology and marketing partners to develop new opportunities, joint business plans and value propositions.

 

Market Development/Thought Leadership

  • Keep abreast of key trends affecting the business. Be aware of new developments and trends in the Maritime industry.
  • Must possess a strong intellectual curiosity and desire to understand and solve client pain points.
  • Possesses strong critical reasoning skills; Able to provide meaningful, well-reasoned critiques and suggestions on the direction of a variety of initiatives.

 

Requirements:

  • A recognised degree in Telecommunications, Electrical & Electronics Engineering, Computer Science.
  • At least 5 years of working experience in Telco/ICT industry.
  • Familiar with Singtel and telecommunications services.
  • Good understanding of the maritime industry.
  • Knowledge in telecommunications and ICT services such as cybersecurity or IOT services.
  • Product management experience in managing product life-cycle.
  • Proficient in Microsoft Office (especially Excel and PowerPoint).
  • Excellent oral and written communication skills; able to formulate, write and succinctly communicate our value, strategy and proposed solution on client opportunities.
  • Customer-oriented personality and good team player, strong work ethic, results-oriented, flexible, patient and adaptable; persuasive and diplomatic Self-motivated, independent and a positive attitude.
  • Strategic, independent and critical thinking.
  • Meticulous and responsible with strong analytical, organisational and multi-tasking skills.
  • Ability to work well under stressful situations with tight timelines.
  • Able to cultivate trust and credibility with peers and maintain strong working relationships at all levels of the organization.

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

 

 

 

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.