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Product Lead (Scrum)

Date: 31-Dec-2020

Location: Singapore, Singapore

Company: Singtel

We are looking for a Technical Product Lead to join the NCS Next tribe. You will ensure the technical aspects of the platform is delivered by the development team in accordance to using user centric design approach and agile delivery methods meeting the business and technical objectives for the platform NCS NEXT is developing. This role requires you to lead a high trusting and efficient squad that embraces open-mindedness, creativity, rationality, flexibility and an attitude towards continuous learning.



  • Single point of contact on platform delivery matters to the NCS platform business product owner and customer product owner
  • Involve in pre-sales related activities specific to assets and use case enablement on the platform
  • Instill the Agile way of delivery within the product delivery team and to the client
  • Ensure the Scrum ceremonies are correctly carried out with the appropriate displayed values.
  • Ensuring quality in the development process and providing ongoing maintenance.
  • Coach, train and mentor team members
  • Ensure team members receive relevant training to complete their tasks.
  • Review and maintain the platform deployment toolkit portfolio ensuring the right set of DevSecOps tools and best practices are in place improving the squad’s performance.
  • Plan, lead, track and report performance of software development work to NCS stakeholders and client.
  • Map out overall execution plan and ensure that roles & responsibility, objectives, commitment, deliverables and schedule are clearly communicated to team members, stakeholders & customers.
  • Understand and analyze requirements to assist in development of technical design specification and translating design into process/program specifications.
  • Maintaining a good relationship with the customer and manage customer’ expectations by being able to work with the customer product owner to prioritize project work and technical debt to ensure optimum use of technical resources.
  • Responsible for clear communication (both written and verbal) with technical and non-technical contacts (internal and external) and all seniority levels.


The ideal candidate should possess: 

  • Completed software delivery projects with strong user centric design elements
  • 3 years of Scrum-Master experience
  • At least 7 years of experience with substantial project work in software design & development, of which at least 3 years are in agile projects
  • Enjoy working in a team and apply adaptive, servant leadership according to the different working scenarios
  • Experience in developing solutions using appropriate platforms and system technologies such as enterprise database design, web and application server and network technologies
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop and maintain respectful and trusting relationship;
  • Prior exposure to agile development methodologies such as SCRUM and XP Programming or Kanban.
  • Prior experience in using user stories to document requirements will be a plus
  • Agile certifications in CSM, CSP, PSM, PPO or PMI-ACP.
  • Project management certifications in PMP, CITPM or Prince2 will be an advantage