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Product Manager

Date: 08-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

 

Key Responsibilities: 

  • Manage domestic fibre-based connectivity products for Carrier Sales and Enterprise customers.
  • Drive initiatives to grow customers’ wallet share and revenues.
  • Work with Sales to identify customers’ requirements or trends and develop new features or bundles to meet customers’ needs.
  • Lead the productization of new service/feature enhancement from conceptualization, evaluation of solutions, drafting of detailed specs, design, implementation and launch, including mapping out associated processes from customer order to delivery.
  • Product business owner, with revenue, cost, P&L and lifecycle accountability of assigned products. Proactively implement measures to bring down product costing.
  • Work with Engineering counterparts and internal / external stakeholders to enable Singtel services and improve customer experience.
  • Manage commercial arrangements, negotiation and processes with vendors to ensure seamless user experience for customers.
  • Occasional participation in account and opportunity reviews, provide product inputs to secure the deals.
  • Ensure compliance with Regulatory requirements for regulated products.

 

The ideal candidate should be/possess: 

  • A degree in Communications Engineering/ Computer Science/ Business with at least 5 years of experience. MBA would be advantageous.
  • Knowledge in Networking technologies and relevant experience in this domain or any part of Telecommunications ecosystem.
  • Appreciation of end-to-end product development life cycle (including ideation, design, requirements, development, testing and launch).
  • Communication and financial analysis skills, with good business acumen.
  • General project management experience in fast-paced environment.
  • Self-starter and team player.

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.