Product Manager (CPaaS)

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

Develop New Mobility product and CPaaS services to generate new growth for mobile business, and drive Digital Transformation Initiatives to improve operational efficiency, creating service differentiations and improving better customer experiences.

The scope covers:

• Conduct due diligence to introduce and productize new product and services revolving Digital Workspace/Future of Work to promote enterprise mobility, digital workspace, automation and digitalization. Functions include business development and evaluation, competitive analysis, business case justifications and GTM.
• Drive Future of Work that includes solutions for fixed mobile convergence, Digital Workspace as a service, Analytics, managed services, horizontal and vertical mobile applications.
• Develop end to end Digital Enablers for internal and external customers for delivering mobility suite of services to enterprises which include all the fulfilment processes and portal services.
• Create digital platforms and analytics as a service differentiator and revenue generator.
• Meet and exceed P&L of the services responsible.
• Perform financial budgeting, forecasting, variance justifications, risk assessment.
• Conduct competitive analysis, formulate product strategies and roadmap and constantly enhancing product value propositions.
• Drive thought leadership initiatives, solutions showcase and speaking engagement.
• Engage Analysts and industry influencers locally or globally.
• Perform any other duties as and when assigned by the supervisor(s).

Skills for Success:

• Bachelor Degree with at least 3 years of relevant working experience.
• Experience launching products or services from idea to execution.
• Experience with mobile business and/or CPaaS.
• Strong understanding of the digital landscape and innovation trends.
• Knowledge and experience using product management tools.
• Experience in user-centered design processes and analysis tools.
• Expert in MS PowerPoint and ability to develop professional presentation quickly.
• Able to work in effectively in a team and with vendors to communicate requirements effectively.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.