Product Manager (Software Defined & Managed Services)

Product Manager (Software Defined & Managed Services) has the following responsibilities:

• Manage the product and corresponding lifecycle of Singtel’s Software Defined and managed services portfolio including managed SD-WAN, cloud and security services
• Manage the product cost structure, cost optimization, roadmap, commercial model and product P&L
• Manage the product policies, performance and streamline processes within Singtel. Ensure comprehensive documentation of processes and product specification
• Work closely with all stakeholders to ensure product requirements are well supported and integrated into OSS and BSS systems
• Provide business case analysis to support new services and customization of existing product offering to meet specific customer needs
• Understand the market needs, keep abreast of technology developments/trends and competitive situation
• Plan and develop new products, features, capabilities, product positioning, pricing, benchmarking against competitor to ensure product is relevant, competitive and meet changing market needs
• Enable technologies and service delivery partners for Singtel SD-WAN, cloud, security and managed services, constructing a cost-effective end-to-end service for the enterprise customers
• Enable salesforce to upsell Singtel’s SD-WAN, cloud, security and managed services to accelerate customers’ digital transformation efforts
• Review and manage product terms and conditions, partner contract and agreement

• Develop and execute marketing strategies including market segmentation and positioning

The ideal candidate should possess:

• Degree in Business, Marketing, Computer Science or Engineering degree.
• Minimum 5 years of experience in product management or product development experience, at large organisations or innovative startups.
• Direct experience in SD-WAN, web security and/or cloud services
• Knowledge of telecommunications industry.  
• Good written and verbal communications skills.
• Keen sense of technology developments, market trends, and needs of the enterprise business market.
• Have the drive, energy and commitment to succeed in winning in a competitive market environment.
• Demonstrable track record of success