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Product Manager (Software Defined & Managed Services)

Date: 31-Dec-2020

Location: Singapore, Singapore

Company: Singtel

Product Manager (Software Defined & Managed Services) has the following responsibilities:

  • Manage the product and corresponding lifecycle of Singtel’s Software Defined and managed services portfolio including managed SD-WAN, cloud and security services
  • Manage the product cost structure, cost optimization, roadmap, commercial model and product P&L
  • Manage the product policies, performance and streamline processes within Singtel. Ensure comprehensive documentation of processes and product specification
  • Work closely with all stakeholders to ensure product requirements are well supported and integrated into OSS and BSS systems
  • Provide business case analysis to support new services and customization of existing product offering to meet specific customer needs
  • Understand the market needs, keep abreast of technology developments/trends and competitive situation
  • Plan and develop new products, features, capabilities, product positioning, pricing, benchmarking against competitor to ensure product is relevant, competitive and meet changing market needs
  • Enable technologies and service delivery partners for Singtel SD-WAN, cloud, security and managed services, constructing a cost-effective end-to-end service for the enterprise customers
  • Enable salesforce to upsell Singtel’s SD-WAN, cloud, security and managed services to accelerate customers’ digital transformation efforts
  • Review and manage product terms and conditions, partner contract and agreement
  • Develop and execute marketing strategies including market segmentation and positioning


The ideal candidate should possess:

  • Degree in Business, Marketing, Computer Science or Engineering degree.
  • Minimum 5 years of experience in product management or product development experience, at large organisations or innovative startups.
  • Direct experience in SD-WAN, web security and/or cloud services
  • Knowledge of telecommunications industry.  
  • Good written and verbal communications skills.
  • Keen sense of technology developments, market trends, and needs of the enterprise business market.
  • Have the drive, energy and commitment to succeed in winning in a competitive market environment.
  • Demonstrable track record of success