Product Specialist (Enterprise Platforms)

Date: 24 Feb 2024

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Be a Part of Something BIG!


The Enterprise Platforms team is seeking an experienced Scrum Master/Agile Product Specialist. The team is ideally seeking an incumbent who is skilled in Agile methodologies and has a strong background in product management tasks, including requirement gathering and user story development. Background Knowledge of application development is beneficial.


Make an Impact through 


  • Agile Process Leadership: Facilitate Agile ceremonies, ensuring effective execution of sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • JIRA/Atlassian products Proficiency: Efficiently manage JIRA, Atlassian products for project tracking and backlog management.
  • User Story Refinement: Enhance user stories and acceptance criteria for clarity and feasibility.
  • Requirement Gathering: Actively participate in requirement gathering to understand and document business needs and product functionalities.
  • Product Documentation: Maintain comprehensive documentation, including feature descriptions and user guides.
  • Mock UI Design: Develop mock UIs to illustrate feature concepts and user flows.
  • Quality Assurance Support: Collaborate with development and QA teams to ensure high-quality feature development.
  • Release Verification: Oversee release processes to ensure accurate implementation and documentation.
  • Continuous Process Improvement: Identify and implement improvements in team productivity and product quality.
  • Cross-functional Collaboration: Serve as a bridge between the development team, product management, and external stakeholders.


Skills for Success


  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Minimally 4-5 years of experience in a Scrum Master or similar Agile facilitation role.
  • Proficient in JIRA JIRA/Atlassian products and other Agile tools.
  • Strong understanding of Agile methodologies and principles.
  • Experience in requirement gathering, product documentation, and UI design concepts.
  • Excellent communication, leadership, and team-building skills.
  • Agile Methodology Certifications: Additional certifications in Agile methodologies (e.g., Scrum, Kanban) are desirable.
  • Project Management Experience: Prior experience in managing complex software development projects.
  • Business Analysis Skills: Experience in business analysis, ability to translate business needs into technical requirements.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to work under pressure and meet tight deadlines.
  • Industry Knowledge: Experience in the Cloud, Telco industry sector will be an advantage



Rewards that Go Beyond 


  • Flexible work arrangements
  • Full suite of health and wellness benefits 
  • Ongoing training and development programs 
  • Internal mobility opportunities



Your Career Growth Starts Here. Apply Now!



We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.