Product/Testing Executive, Consumer Products

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Date: 21-Jan-2019

Location: Singapore, Singapore

Objectives:

  • Key responsibility for testing of new and existing mobile applications and services to ensure that all mobile applications and services are working in compliance to Singtel’s specifications.
  • To manage mobile devices/dongles/accessories inventory for loan to key stakeholders.
  • To be digital, mobile and devices savvy with relevant experience in mobile business.
  • Liaise with internal stakeholders and external vendors.
  • Being able to establish good working relationship with team members and stakeholders.

 

 

Responsibilities:

  • Key responsibility for testing of new and existing mobile applications and services to ensure that all mobile applications and services are working in compliance to Singtel’s specifications as provided by respective product managers with zero defects.
  • Ability to perform usability, functionality and acceptance testing of mobile applications and services independently with agreed timeline upon receipt of devices or applications.
  • To ensure timely escalation of issues detected with timely resolution with key stakeholders to ensure successful completion of project milestones. 
  • To manage mobile devices/dongles/accessories inventory for loan to key stakeholders for timely loan out and return with zero loss accountability.
  • To compile weekly/monthly reports/statistics to support supervisors business requirements.
  • Liaise with internal stakeholders (DBU, Marketing, App Owners, Network) and external vendors (Manufacturers).
  • Communciate clearly to key stakeholders on test results and project schedule with supporting documents/information.
  • To support on revenue consolidation and discrepancy check with vendors.
  • To support on application launches, agreements and SLA.

 

Requirements:

  • Min. Diploma with at least 3 years of testing or technical helpdesk experience
  • IT and/or engineering knowledge
  • Good Communication Skills and Written Skills.
  • Knowledge of how to use key mobile and IT tools/clients/devices

 

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