Project Coordinator

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. 

As a Project Coordinator on a 12 month fixed term contract, you will support the coordination of our Customer First program at Optus. You will play a meaningful role in ensuring meticulous program administration, operational, and governance coordination.  

What You’ll Do | Your day to day will consist of 

• Coordinate the end-to-end governance framework for the Customer First Program, ensuring consistency, transparency, and alignment with enterprise risk and compliance standards. 

• Drive standardisation of program documentation, communications, and reporting to uplift program maturity and ensure repeatable ways of working. 

• Manage the scheduling and facilitation of key program forums, including preparation of agendas, pre-reads, minutes, actions, presentations and decision logs. 

• Develop and manage internal program communications, acting as a central coordination point across all project areas to ensure timely delivery of actions and inputs. 

What You Bring | What makes you perfect for the role? 

• Proven experience managing governance forums, program reporting, and structured document control. 

• Hands-on experience with PMO/PPM tools like MS Project, JIRA, Confluence, and PowerBI, and strong proficiency in the Microsoft Office Suite. 

• Excellent written and verbal communication skills, with the ability to influence and collaborate across diverse stakeholder groups. 

• Strong organisational and time management skills, with the ability to manage competing priorities and deliver outstanding results. 

• Excellent attention to detail and a proactive attitude that seeks to resolve challenges. 

The good stuff…. | What’s in it for you? 

• Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners. 

• Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 

• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym, and on-site childcare centre. 

• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. 

• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 

• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. 

• Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network, and Express Yourself (LGBTQIA+). 

• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. 

• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.  

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity