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Project Director, Project Leadership

Date: 04-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group

The Project Director is responsible for leading, overseeing, managing and implementing multiple IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

You will also manage a project team across different functional areas and lead pre-sale activities to responding to tenders; managing staff’s performance, feedback and morale; taking ownership of staff’s project assignments; taking full accountability of projects’ development milestones and project financials.
Project & Service Management
•    Review the project lifecycle (initiation, plan, execution, completion)
•    Review project schedules, quality plans, budgets, and communication and risk management plans
•    Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
•    Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
•    Manage project financials, ensuring project cost/ revenue forecast is done accurately
•    Oversee the implementation of the project with regard to schedules, budget, manpower and quality
•    Resolve project overrun issues 
•    Monitor and report on project management progress to Senior Management and Customer
•    Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
•    Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
•    Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness


Customer/Vendor/ Stakeholder Management
•    Manage contracts and subcontractors
•    Effectively engaged stakeholders in project decisions and execution
•    Build long-term customer relationships by anticipating and exceeding customer’s expectation
•    Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs


Business Development
•    Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
•    Participate in tenders and contribute to tender proposal, provide inputs in project delivery effort, risks and review compliance to tender requirement
•    Be involved in pre-sale activities and provide leadership to the project team to ensure that proposals/ enhancements are fully analysed and evaluated for benefits and cost


Team Management
•    Participate in leadership activities and providing performance feedback and developmental coaching
•    Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management 
•    Build, lead and motivate a high performing team with innovative culture 
•    Lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers
•    Plan for optimal use of resources across teams comprising of Project and Technical competencies
•    Manage performance review of team and maintain open communication with team for feedback on continuous improvement
•    Plan and develop team members to achieve their individual career development plan
•    Ensure high individual and staff billability


The ideal profile should have / be:
•    Degree in Engineering, Computer Science or equivalent
•    More than 15 years of project management experience 
•    Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
•    Able to lead, develop and maintain respectful and trusting relationship
•    Able to travel as and when required