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Project Manager, Project Leadership

Date: 03-Nov-2022

Location: Singapore, Singapore

Company: Singtel Group

The Project Director is responsible for leading, overseeing, managing and implementing multiple IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.


You will also manage a project team across different functional areas and lead pre-sale activities to responding to tenders; managing staff’s performance, feedback and morale; taking ownership of staff’s project assignments; taking full accountability of projects’ development milestones and project financials.



Project & Service Management

  • Review the project lifecycle (initiation, plan, execution, completion)
  • Review project schedules, quality plans, budgets, and communication and risk management plans
  • Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
  • Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
  • Manage project financials, ensuring project cost/ revenue forecast is done accurately
  • Oversee the implementation of the project with regard to schedules, budget, manpower and quality
  • Resolve project overrun issues
  • Monitor and report on project management progress to Senior Management and Customer
  • Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
  • Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
  • Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/ Stakeholder Management

  • Manage contracts and subcontractors
  • Effectively engaged stakeholders in project decisions and execution
  • Build long-term customer relationships by anticipating and exceeding customer’s expectation
  • Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

  • Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
  • Participate in tenders and contribute to tender proposal, provide inputs in project delivery effort, risks and review compliance to tender requirement
  • Be involved in pre-sale activities and provide leadership to the project team to ensure that proposals/ enhancements are fully analysed and evaluated for benefits and cost

Team Management

  • Participate in leadership activities and providing performance feedback and developmental coaching
  • Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management 
  • Build, lead and motivate a high performing team with innovative culture
  • Lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers
  • Plan for optimal use of resources across teams comprising of Project and Technical competencies
  • Manage performance review of team and maintain open communication with team for feedback on continuous improvement
  • Plan and develop team members to achieve their individual career development plan
  • Ensure high individual and staff billability

The ideal profile should have / be:

  • Degree in Engineering, Computer Science or equivalent
  • More than 15 years of project management experience
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
  • Able to lead, develop and maintain respectful and trusting relationship
  • Able to travel as and when required