Scrum Master, Digital Architecture

Date: 11 Feb 2024

Location: Singapore, Singapore

Company: Singtel Group

Primary Purpose
Senior Project Manager (Scrum Master) is responsible for upholding the values of Scrum so as to ensure that quality software is delivered by the team according to specification and the correct procedures are followed in line with technical and business objectives and company strategy. He or she is also responsible for motivating and leading the people in the team to create a high trusting and high efficient working environment who embraces a strong learning culture.



  • Educate customers and project team on Agile Processes and values.
  • Single point of contact to customer teams.
  • Ensure the Scrum ceremonies are correctly carried out with the appropriate displayed values.
  • Plan, lead and track progress of software development work.
  • Map out overall execution plan and ensure that roles & responsibility, objectives, commitment, deliverables and schedule are clearly communicated to team members & customers.
  • Understand and analyze requirements to assist in development of technical design specification and translating design into process/program specifications.
  • Taking lead of projects.  
  • Able to work with the customer product owner to prioritize project work and technical debt to ensure optimum use of technical resources.
  • Manage customers’ expectations.
  • Ensuring quality in the development process and providing ongoing maintenance.
  • Coach, train and mentor team members
  • Ensure team members receive relevant training to complete their tasks.
  • Responsible for clear communication (both written and verbal) with technical and non-technical contacts (internal and external) and all seniority levels.
  • Maintaining a good relationship with the customer.



  • 3 years of Scrum-Master experience
  • At least 7 years of experience with substantial project work in software design & development, of which at least 3 years are in agile projects
  • Enjoy working in a team and apply adaptive, servant leadership according to the different working scenarios
  • Experience in developing solutions using appropriate platforms and system technologies such as enterprise database design, web and application server and network technologies
  • Degree or Masters in Computer Science and Engineering
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop and maintain respectful and trusting relationship;
  • Proficient in written and spoken English
  • Able to travel as required
  • Prior exposure to agile development methodologies such as SCRUM and XP Programming or Kanban.
  • Prior experience in using user stories to document requirements will be a plus
  • Agile certifications in CSM, CSP, PSM, PPO or PMI-ACP. 
  • Project management certifications in PMP, CITPM or Prince2 will be an advantage
  • Completed Projects with strong need for User Experience