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Project Manager, IT

Date: 23-Jul-2022

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co. 

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


Job Summary:

The Project Manager is responsible for the managing and implementing of medium scale IT projects on agile platform as well as streamlining solution toward the alignment IT architect with quality, within scope and to  ensure deliverables are on time and  conform to processes and standards meeting customer’s requirements. Manage project and resource scheduling, project tracking, risk management and quality assurance. Overseeing the development and implementation of the project as well as to track and control all project phases and activities.


Responsibilities:

Project Delivery

  • Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organisation
  • Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
  • Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
  • Manage the scope definition and change control mechanism
  • Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Director 
  • Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
  • Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
  • Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget. 
  • Review project documentation to ensure that it meets customers requirement and conforms to quality management process,  standards and procedures to minimise rework and system failures
  • Define project resources, performance reviews and post implementation evaluations
  • To follow-up and close outstanding audit findings

Customer/ Vendor Management

  • Negotiate with vendors and  across teams  to ensure adequate resources are available during various phases of the project
  • Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
  • Manage contracts and subcontractors
  • Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
  • Clear and open communication with customers on project issues or clarifications

Team Management

  • Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
  • Plan, track and monitor the tasks assigned to the team leader/ members   
  • Delegate tasks effectively by providing clear and specific instructions and goals
  • Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
  • Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
  • Participate in leadership activities and providing performance feedback and developmental coaching
  • Monitor and improve team performance, providing leadership, coaching, and performance management
     

The ideal candidate should possess:

  • Degree/ Diploma in Computer Science, Engineering or a related discipline
  • Typically 4 - 6 years IT project management experience
  • Project Management skill
  • Professional certifications in CITPM, PMI, PMP or PRINCE2
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Able to lead, develop and maintain respectful and trusting relationship
  • Good verbal and written communication skills
  • Able to travel as required