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Senior Project Manager, IT Transformation

Date: 19-Jan-2023

Location: Singapore, Singapore

Company: Singtel Group

As part of the NCS re-branding, Corporate IT (CIS) department (IT shared services) is looking to transform the business and IT processes to provide better user experiences to our customers and to reduce admin overheads for our colleagues so that they can better focus on their core work. Your role as a Project Manager would be to support our Chief Information Officer (CIO) in delivering the CIS Digital Transformation projects to achieve the strategic objectives set.


Main Job responsibilities:

  • Engage Business Users to understand their problem statement and analyze business requirements 
  • Identify potential product suites commercially available (with configurations / customisations available) to transform the business processes in NCS
  • Implement (build) solutions using methodology like Agile, SCRUM
  • Ensure sustainability or solution built by providing User Training and Documentation Manage entire design and implementation end-to-end, followed by sustainability through proper handing over to the support team.


The ideal candidate should possess:

  • Relevant Degree in Information System/ Computing    
  •  At least 6 years of experience in delivering IT/ Digital solutions to business that involves process improvements or redesigning
  • Ability to translate Business Requirements into Technical Design for development  and value add in the solution designing that considers aspects such as connectivity to existing systems, data, scalability
  • Good communication skills and  expereince working with  multiple stakeholders of different corporate level (from operation staff to senior management)
  • Able to handle multiple projects at the same time
  • Strong in documentation and knowledge retention  
  • PMP, CITPM, PMI-ACP or equivalent competencies will be a given advantage