Project Manager (IT)

Date: 16 May 2024

Location: Singapore, Singapore

Company: Singtel Group

The Senior Project Manager is responsible for the managing and implementing of medium-scale IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

 

Responsibilities

Project Delivery

  • Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organization
  • Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
  • Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
  • Manage the scope definition and change control mechanism
  • Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Director (PD)/ Deliver Lead
  • Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration, and data conversion etc.
  • Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
  • Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
  • Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimize rework and system failures
  • Define project resources, performance reviews and post implementation evaluations

 

Customer/ Vendor Management

  • Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
  • Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
  • Manage contracts and subcontractors
  • Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
  • Clear and open communication with customers on project issues or clarifications

Business Development

  • Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
  • Be involved in pre-sale activities

 

Team Management

  • Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
  • Plan, track and monitor the tasks assigned to the team leader/ members  
  • Delegate tasks effectively by providing clear and specific instructions and goals
  • Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
  • Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
  • Participate in leadership activities and providing performance feedback and developmental coaching
  • Monitor and improve team performance, providing leadership, coaching, and performance management

 

 

Ideal candidate should have/ possess:

  • More than 6 years of IT/ Engineering project management experience
  • Experience in the development, implementation, and support of engineering/ information technology projects in a range of organizations
  • Degree in Engineering, Computer Science or equivalent
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Able to lead, develop and maintain respectful and trusting relationship
  • Able to travel as and when required
  • Proven track record in assuming overall responsibilities and managing medium-scale projects