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Delivery Manager (Direct Contract)

Date: 12-Jun-2019


Company: Singtel

Delivery Manager (DM) is responsible to manage one or more agile projects, typically to deliver a specific product or transformation via a multi-disciplinary, highly skilled digital team. He/She will be adept at delivering complex digital projects, breaking down barriers for the team and both planning at a higher level and getting into the detail to make things happen when needed.


Key Results Areas:

  1. Deliver projects using the Group IT agile project management methodology
  2. Work with the Product Manager to define the roadmap for any given product and translate this into user stories
  3. Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team
  4. Matrix-managing a multidisciplinary team
  5. Ensure all products are built to an appropriate level of quality for the stage (alpha/beta/production)
  6. Actively participating in the Delivery Manager community, sharing and re-applying skills and knowledge and bringing in best practice.


Key Performance Indicators:

  1. To meet project development within project budget, timeline, and scope. To achieve excellent customer experience based on post-implementation customer survey.
  2. To benefit realization and ROI based on the business case, including schedule, cost and it associated KPI.


Qualifications & Experience:

  • Degree/ Diploma in Computer Science, Engineering or a related discipline
  • Typically 4 - 6 years IT project management experience

  • Proven experience in delivering digital projects and products
  • Proven experience using a range of agile project management methods
  • Proven experience balancing multiple priorities and dealing with ambiguity
  • Project Management skill, SCRUM

  • Good verbal and written communication skills
  • Data analytic experience preferred

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