ICT Project Manager

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

In Singtel Group, we strongly believe that our employees are our most valuable assets and are committed to creating a culture that supports your professional growth. By exploring new job opportunities within the company, you can expand your skill sets, gain exposure to different areas of the business, and build a diverse and fulfilling career.

If you are keen to explore this position or would like to refer a friend, please apply with an updated resume attached. Should you have any questions or concerns, please do not hesitate to reach out to the Talent Acquisition Manager in charge.

• Management of assigned Telco/ICT projects and transitions complying with Project Management Methodology (PMM) that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members (matrix reporting) that are key to the successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customized response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project to the customers.
• Provide weekly/monthly project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer’s satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover to maintenance team.

Skills for Success:

• Degree or equivalent in Computing or Technical or Engineering domain
• At least 5 years of IT experience in a multi-disciplinary environment (e.g. Data Centre Operations, Network, Storage, Server, Middleware, Cloud, Cyber Security) in a customer fronting role.
• At least 2 year of Project Management experience in IT infrastructure environment.
• Professional certification in Project Management, e.g. PMP, PRINCE2 Practitioner or CITPM.
• Project Management skills with the competency in managing large scale projects and work under tight schedule.
• Demonstrates ability and proven track record of working with customers and 3rd party vendors at Senior & Executive Management level.