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Project Manager

Date: 22-Dec-2020

Location: Singapore, Singapore

Company: Singtel

The Technical Project Manager (CPaaS) is accountable for the project management and architecture design of the Communication Platform as a Service (CPaaS), a platform that support enterprise customers to integrate real-time communications to their applications through application programmable interface and connectors to enhance customer engagement as well as improve communcation workflows.  Overall responsible for the successful initiation, planning, design, execution, monitoring, controlling and risk mitigation of the CPaaS product launches.  



  • Responsible for the project implementing of the CPaaS platform which include launches of APIs, Connectors and Applications
  • Responsible for the architecture of the CPaaS solutions (plan & design the end to end backend infrastructure to ensure high availability, resiliency, secured and with SLA - internal and external)
  • Develop and manage a project schedule and work plan; manage relevant stakeholders (internal and external) to ensure project implementation scope, timeline and budget are met
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
  • Engage with IT to scope & implement billing, provisioning and ongoing support workflow
  • Ensure all technical documentation is in place
  • Responsible for UAT & BRT tests


The ideal candidate should possess:

  • Bachelor degree in computer science, business, or a related field
  • 5-8 years of project management and related experience
  • Proven ability to solve problems creatively
  • Strong familiarity with project management software tools, methodologies, and best practices
  • Experience seeing projects through the full life cycle
  • Has an expert understanding of solution architecture
  • Experience in architecting and designing technical solutions for IT infrastructure solution
  • Strong interpersonal skills and extremely resourceful
  • Able to work in effectively in a team and with vendors to communicate requirements effectively
  • Posses CITPM or PMP certification is a must.
  • Good to have Certified Agile Project Manager (IAPM) or possess Agile Methodologies experience
  • Proficient in Microsoft Office Excel, PowerPoint
  • Possesses excellent communication skills (both written and spoken) to demonstrate clear interpretation and presentation of results and ability to engage at senior management level and working level