Project Manager

Date: 3 Feb 2024

Location: Singapore, Singapore

Company: Singtel Group

The Project Manager is responsible for the managing and implementing of engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.  The incumbent is also responsible for projects resource scheduling, tracking, risk management and quality assurance.





Project & Service Management

  • Lead, deliver and maintain projects within time, scope and cost
  • Ensure project delivery quality
  • Plan & establish project schedules, quality plans, budgets, and communication and risk management plans
  • Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
  • Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
  • Manage project financials, ensuring project cost/ revenue forecast is done accurately
  • Oversee the implementation of the project with regard to schedules, budget, manpower and quality
  • Resolve project overrun issues
  • Track project progress and report to Senior Management and Customer
  • Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
  • Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
  • Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/ Stakeholder Management

  • Manage contracts and subcontractors
  • Effectively engaged stakeholders in project decisions and execution
  • Build long-term customer relationships by anticipating and exceeding customer’s expectation
  • Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
  • Strong customer-service orientation

Team Management

  • Work cohesively, lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers
  • Plan for optimal use of resources across teams comprising of Project and Technical competencies
  • Manage performance review of team and maintain open communication with team for feedback on continuous improvement
  • Ensure high individual and staff billability


The ideal profile should have / be:

  • Degree in Engineering, Computer Science or equivalent
  • More than 8 years of project management experience
  • Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
  • Able to lead, develop and maintain respectful and trusting relationship
  • Able to travel as and when required
  • Singaporean only