Reporting Specialist

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. 

Are you a reporting expert who can cut through complexity and translate program data into insights that drive real decisions? We're looking for a Reporting Specialist to join our Network Delivery Office (NDO) — a pivotal function that underpins the governance and performance visibility of Optus' most strategic network programs. 

This is a high-impact role for a seasoned reporting professional who can design end-to-end reporting frameworks, lead cross-domain data consolidation, and communicate confidently with senior leadership. 

What You'll Do 

• Design, build, and maintain end-to-end program reporting frameworks, dashboards, and scorecards across the program portfolio. 

• Produce high-quality, accurate, and timely executive reports including weekly status packs, monthly portfolio reviews, steering committee materials, and board-level summaries. 

• Lead the design and delivery of integrated, cross-domain program reports that provide a holistic view of program performance across multiple workstreams, business units, and disciplines (e.g. technology, network, commercial, operations). 

• Work closely with domain leads, workstream managers, and subject matter experts to understand unique reporting requirements and translate them into a coherent, unified narrative for senior audiences. 

• Tailor reports for different audience levels — from detailed operational dashboards for delivery teams through to concise executive summaries and steering committee packs focused on outcomes, exceptions, and decisions required. 

• Facilitate cross-domain reporting forums and governance rhythms, ensuring consistent data cut-off points, submission timelines, and quality assurance checks. 

What makes you perfect for the role? 

• 5+ years of experience in program or project reporting, project controls, or a Program Management Office environment. 

• Demonstrated experience supporting large-scale, complex programs or portfolios. 

• Strong track record of producing executive-level reporting and presenting to senior leadership. 

• Advanced proficiency in data visualisation and reporting tools (e.g. Power BI, Tableau, or equivalent). 

• Strong skills in Microsoft Excel and PowerPoint; familiarity with project management platforms (e.g. MS Project, Smartsheet, Jira, or similar). 

• Solid understanding of program and project management methodologies. 

• Ability to synthesise large volumes of data into concise, meaningful narratives for varied audiences. 

• Excellent written and verbal communication skills, with high attention to detail. 

The good stuff…. 

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.

•  Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 

•  Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. 

•  Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you. 

• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 

•  Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. 

•  Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). 

•  Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. 

• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email accessiblerecruitment@optus.com.au or call 1800 309 170. For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity