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SOC Engineer

Date: 07-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group

SOC Engineer

Primary Purpose

Ensure the operational availability and efficiency of the SOC systems and infrastructure


  • Manage and fine-tune SOC systems and infrastructure
    • Configure and troubleshoot security infrastructure devices.
    • Prepare and document standard operating procedures and protocols.
    • Identify and define system security requirements.
    • Advise external and internal parties on problems regarding security infrastructure or customer devices.
    • Problem resolution within SLA time frame.
    • Manage and handle customer’s change request on Managed devices.
  • Conduct training for newly deployed systems in SOC
    • Provide reports for Daily & Monthly Device Healthcheck, Monthly Maintenance, Daily/Weekly/Monthly Problem, and Monthly Infrastructure Maintenance SLA fulfillment.

Qualification and Experience

  • At least 2 years of relevant working experience in SOC as a SOC Engineer with hands-on experience in SIEMS and SOC systems
  • Familiar with SOC processes
  • Minimally possess a Diploma in Information Technology / Computer Engineering

Knowledge and Technical Skills

  • Hands-on experience in the setup and writing of SIEMS correlation rules
  • Hands-on experience in the provisioning and interpretation of log and network packet data
  • Strong foundation in Internet protocols (TCP/IP) and routing protocol
  • Hands-on experience in Unix/Linux/Windows administration, virtual machine, storage & backup system, network & security management
  • Strong foundation in security threat and attack countermeasure
  • Analytical problem solving and troubleshooting skill
  • Effective time management and organizational skill
  • Effective communication skill
  • Experience in vendor management
  • Hands-on experience in the design, implementation, and management of SOC infrastructure