SOC Manager

Date: 5 May 2024

Location: Singapore, Singapore

Company: Singtel Group


  • Serves as team lead, driving goals and performance for SOC team (Level 1 and Level 2 SOC analysts and etc) managing time off requests, and other HR related requests.

  • Lead the overall day-to-day work of the SOC ensuring events and/or incidents are detected and responded to in adherence to established process as well as procedures.

  • Provide overview of SOC challenges, risks and opportunities to leadership team. Manage and escalate roadblocks that may jeopardize security monitoring operations, infrastructure, and SLAs.

  • Build, administer and fine-tune processes to ensure compliance.

  • Drive Client Satisfaction, Retention and Growth.

  • Ability to perform and explain analysis of data.

  • Provide threat and vulnerability analysis security advisory services.

  • Developing attack detection & response playbooks, defining counter-measures and strategies to mitigate emerging threats

  • Able to Modeling attacks and threats to improve threat detection & mitigation.


  • Bachelor's degree in Computer Science, Information Security, or related field; advanced degree preferred.

  • 5+ years of experience in cybersecurity, with at least 2 years in a leadership or management role.

  • Strong knowledge of security operations, incident response, and threat detection methodologies.

  • Experience with security monitoring tools, such as SIEM, IDS/IPS, and endpoint detection and response (EDR) systems.

  • Familiarity with industry standards and frameworks, such as NIST Cybersecurity Framework and MITRE ATT&CK framework.

  • Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.

  • Relevant certifications, such as CISSP, CISM, or GIAC/GCIA, are a plus.