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Sales Analytics Manager

Date: 19-Feb-2021

Location: Singapore, Singapore

Company: Singtel Group

The Sales Analytics Manager is responsible for managing a portfolio of metrics and Key Performance Indicators (KPIs) for the sales organisation across Asia Pacific (APAC). These metrics allow the organisation to monitor its success and provide the most effective tools, systems and support to sales teams.
As part of the broader NCS APAC Sales Effectiveness team, the Analytics Manager reports to the Sales Effectiveness Lead and is part of the broader Operations team.


Key Responsibilities
• Work with the Sales Effectiveness Lead to define the key metrics and KPIs for sales.
• Strong business, data and systems process knowledge and partner with business leaders to lead discussions to identify opportunities, gather requirements and build or input into the building of reports and dashboards for leadership consumption.
• Develops or uses sales measurement models and diagnostics tools to identify sales performance indicators, areas of opportunity, and sales force training needs.
• Provide insights into sales metrics performance identifying areas of risk and opportunity in weekly and monthly sales cadences.
• Work closely with central team of data engineers/analysts to define and input into the build of sales metrics reports and dashboards.
• Work closely with Finance and Operations teams to share sales data and insights.


The ideal candidate should have/be:
• 5+ years’ experience working in a multi-region Technology, Consulting or B2B Sales environment.
• Experience in building predictive sales models, analysing sales, pricing and pipeline trends, and presenting insights to senior leadership.
• Ability to explain complex subjects in easy to understand conclusions for a wide audience around data/reporting projects.
• Advance Excel Skills – including automation - Macros, VBA.
• Intermediate SharePoint Skills – lists, forms, security.
• Digital Dashboard Skills – ideally Tableau
• Experience working with senior leaderships across a dispersed region