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Lead Sales Manager, Public sector

Date: 11-Aug-2022

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

 

Summary:

The Lead Sales Manager is responsible for leading his/her team  in driving NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in. He/She is expected to build deep and trusted business relationships with the client to seed and grow future opportunities.

 

Beyond managing his/her team’s sales and sold margin, he/she also act as trusted client advisors, bringing together the right NCS team with the relevant expertise and thought leadership to coordinate pre-sales, professional services, and support resources to drive successful solutions for clients.

 

Reporting to the CSU Lead, PS, he/she will work within the PS Client Service Unit, and across Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximise NCS’ win probability in each and every opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients and developing sales pipelines.

 

 

Responsibilities:

  • Lead and grow his/her team’s portfolio of accounts space through strong engagement with key decision makers by selling NCS solutions to the target customer base;
  • Have a good understanding of the latest technology trends and the business needs of the clients, thus being able to coordinate across functional teams within NCS to bring the right winning team to drive successful solutions and contract closure;
  • Meet sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided by NCS
  • Manage and coordinate contract terms and conditions internally and externally;
  • Manage and build relationships at all levels with the designated clients that he/she is in charge of;
  • Identify and manage issues and risks and act as an escalation point within the account
  • Develop value prepositions and negotiate successfully to close deals;
  • Develop a good understanding of the organisation’s products and services to coordinate pre-sales requirements;
  • Drive profitable wins focused on NCS’ core capabilities and growth strategy;
  • Coordinate and partner across functional teams and Lines of Businesses (LOBs) within NCS to strike innovative deals, get orders provisioned and meet the customers' service expectations;
  • Provide one-stop experience to customers regarding all NCS services.

 

 

 

The ideal profile should have / be:

  • University Degree in related discipline
  • More than 5yrs of sales experience in ICT services or consulting 
  • Knowledge of Commercial arrangements
  • Good interpersonal and communication and presentation skills
  • Sales, Negotiation, Deal Maker skills
  • Understanding and ability to apply social style techniques to manage stakeholders
  • Ability to lead multiple teams during engagement
  • Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
  • Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality
  • Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry

 

Apply today to and be part of the team to Make Extraordinary Happen!