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Sales Effectiveness Program Manager

Date: 02-Nov-2022

Location: Singapore, Singapore

Company: Singtel Group

About us:

At NCS, we partner with our clients to deliver extraordinary outcomes. Over the past 40 years, we’ve been advancing communities by harnessing technology and bringing people together to make a meaningful impact. Our teams have helped businesses address their key challenges and solve business-critical problems. We do this through robust and purposeful integration of the best of technology and people.



Located globally in over 20 cities, our diverse team of over 12,000 professionals has delivered large-scale, mission-critical, multi-platform projects to governments and enterprises. We're proud of our rich history of partnering with our clients to develop end to end digital and technology solutions to accelerate their transformation and innovation journey.




About the role:

The Sales Enablement Program Manager is responsible for supporting the rollout and monitoring of key sales improvement programs across the Asia Pacific (APAC) region.

As part of the NCS Growth & Sales Centre of Excellence, the Sales Enablement Manager works with the Sales Enablement Lead in the development and implementation of sales improvement programs across Asia Pacific.



These programs are designed to develop employees under the NCS Sales Career Framework from new graduate right through to our experience Sales Leaders and additionally bring sales best practices to improve our client proposal and win rates.



Key Responsibilities

  • Establish and maintain the Growth & Sales CoE Homepage, working with Subject Matter Experts to ensure content remains up to date and build new pages for new content areas.
  • Manage the schedule, content and post-session wrap ups for Growth & Sales CoE Community events and newsletters.
  • Support a variety of account sales workshops, scheduling of sessions, notes and actions and providing of best practices and templates to support workshop agenda.
  • Support sales training and enablement programs initiatives working with the NCS Learning & Development team. Work with Sales Subject Matter Experts to create new course content as required and work with third party vendors for external content to fulfill sales training needs.
  • Support business process redesign and change management as part of our CRM transformation project across sales and marketing.
  • Ensure aligned change management is in place across process, tools, training and communications for Sales Enablement programs.
  • Oversee junior Sales Enablement team members acting as career advisor and managing team performance.
  • Design and deploy dynamic program status reporting to bring together a view of progress of Sales Programs for C-Level consumption.



About you:

  • Extensive experience working in a multi-region Technology, Consulting or B2B sales environment.
  • Experience in overseeing a geographically dispersed team.
  • Experience in the face-to-face facilitation of sales training events and programs
  • Strong project management skills with experience in being hands on in developing and delivering concurrent sales improvement programs
  • Experience in the process design, change management and rollout of a CRM across an organisation.
  • Experience in working across geographically dispersed workforce.
  • Strong SharePoint, Excel and PowerPoint skills.
  • Exposure to win strategy development best practices and understanding of sales operational process’.



Why join us:

At NCS , you will be part of a team invested in your growth. You'll have access to our global learning and development program, be mentored by some of the industry's best and have a worldwide network of career opportunities.



We value our people and the communities we serve; being different, diverse and inclusive is important to us. We're also committed to Equal Employment Opportunity Principles and providing reasonable accommodations to all of our applicants. If you need a modification or special assistance to navigate our website or complete your application, please send an email with your request to



If you'd like to be part of the future of NCS and our growth journey, please apply now.



Other important stuff:

Applicants will need to have valid work rights for Singapore and be willing to undergo background checks, including probity and police checks.



Agencies: We've got this. Please, no phone calls or emails to any employee of NCS outside of the Talent Acquisition team. NCS's policy is to only accept resumes from agencies via the NCS Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes

by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of NCS, and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.