Sales Manager, Communications

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Sales Manager, Communications (Telco+) to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

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Telco+, is a joint initiative (created as a new Strategic Business Unit) between Singtel and NCS to help telcos address their transformation needs to evolve into future digital telcos. The aim is to help telcos improve on operational efficiency and leverage insights-driven data to deliver enhanced customer experiences as well as to provide them enhanced capabilities to serve their enterprise customer segments. With the combined capabilities of Singtel and NCS’ expertise in digital and technology services, the new SBU has bold ambitions to be the service provider of choice for Telcos around the Asia Pacific and Middle East in helping them to re-invent themselves.

What we seek to accomplish together: 

The Sales Manager is responsible for driving NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the telecommunications industry. He/she is expected to build deep and trusted business relationships with the key clients to seed and grow future opportunities.

Beyond managing his/her own sales, sold margin and Business Centre’s revenue achievements, he/she also act as trusted client advisors, bringing together the right NCS team with the relevant expertise and thought leadership to coordinate pre-sales, professional services, and support resources to drive successful solutions for clients.

Reporting to the Sales Director, he/she will work closely with different teams across NCS such as the Client Service Units, Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximize NCS’ win probability in each opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients and working within the CSU and across the LOBs to strategies new growth plans.

Role Responsibilities

• Lead and grow his/her portfolio of accounts space through strong engagement with key decision makers by selling NCS solutions to the target customer base

• Have a strong understanding of the latest technology trends and the business needs of the clients, thus being able to coordinate across functional teams within NCS to bring the right winning team to drive successful solutions and contract closure

• Meet sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided by NCS

• Manage and coordinate contract terms and conditions internally and externally

• Manage and build relationships at all levels with the designated clients that he/she oversees

• Develop value prepositions and negotiate successfully to close deals

• Develop a good understanding of the organization’s products and services to coordinate pre-sales requirements

• Drive profitable wins focused on NCS’ core capabilities and growth strategy

• Coordinate and partner across functional teams and Lines of Businesses (LOBs) within NCS to strike innovative deals, get orders provisioned and meet the customers' service expectations

• Provide one-stop experience to customers regarding all NCS services.

A little about you: 

• University Degree/ Polytechnic Diploma with background in Computer Science or Computer Engineering is a plus

• Presales Experience in ICT services preferred

• Knowledge of Commercial arrangements

• ICT Practitioner preferred

• Good interpersonal and communication skills

• Experience in managing multiple stakeholders preferred

• Dynamic and able to adjust in a fast-paced environment

• Able to deal with ambiguity

• Sales skills

• Negotiation Skills

• Presentation Skills

• Deal Maker skills

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future. 

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports. 

 About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.