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Sales Manager - Singtel Satellite

Date: 22-Jun-2019

Location: Singapore, Singapore

Company: Singtel

Job Responsibilities

  • Effectively account manages/source for, new shipping companies, both local and overseas, to ensure revenue continuation and grow new product revenue lines into the accounts/new accounts.
  • To expand Channel Partners for the various destinations within the portfolio
  • To manage the migration of satellite communications traffic of Key Accounts/new accounts seamlessly, with the help of Satellite Operations.
  • Actively develop account development strategies and plans to increase spending from existing customers/new customers by shifting them towards the more sticky Value-Added Services.
  • Evaluate and analyze competitive situation in markets and work with Marketing to formulate and implement sales plans to counter competition and meet customers’ needs.
  • Identify target market segments and develop sales strategy to acquire new customers.
  • Develop win back sales strategies for major accounts lost to competition. 
  • Act as sales champion for specific key products especially in KVH (MVSAT) and Inmarsat (FBB and MVSAT) services and feedback customers’ requirements to Marketing and Product group.
  • Provide feedback on competitor activities to Marketing.
  • Act as a contact for customer feedback on Services Quality and escalate if necessary to Dir (Sat Sales).
  • Support Credit Management in ensuring customer’s payment profile is healthy.
  • Manage and handle customers’ enquiries and issues with our backend systems, such as Mobile Satellite Billing Systems, to ensure customer experience is not hampers.
  • While there will be direct support from Satellite Operations to the customers on operational matters, this role will need to speak the maritime customers’ lingo to ensure customers are satisfied with our operational support.
  • Participate/contribute in Satellite 3-year roadmap planning.
     

Job requirements

  • Fresh degree holders with an outstanding academic and leadership qualities with high sales orientation will be considered or;
  • Graduate with good sales experience in the Maritime and Shipping industry will also be considered.
  • Telecommunications, Electronic or Networking engineering or any Business or Marketing degree holder is also considered.
  • No experience is needed if candidate has the hunger for Sales and with good spoken and written English, Chinese and Bahasa.
  • Good understanding of Maritime, satellite, telecommunications, Cyber security services, IT services and solutions.
  • Good to have Regional Sales experience especially in Indonesia and Malaysia markets
  • Strong leadership and people management skills.
  • Able to build strategic customer relationship from the management level to the technical level.
  • Understand MNC operations and organizational relationship dynamics.
  • Have the drive, energy and commitment to succeed in winning in a competitive market environment.
  • Possess strong business acumen, communication, presentation and negotiation skills.
  • As the maritime industry is 24x7, the applicant must be willing to work outside “office hours”, especially when dealing with overseas Key Accounts/new customers.
  • Good interpersonal skill, presentation and confident in relating to people.
  • Have a high level of leadership and ownership.

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