Sales Support Executive, I&C

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We are expanding our Enterprise Sales team and looking for a dynamic Sales Support Executive with a relentless focus on assisting sales growth. This is an exciting opportunity to join a high-performing team, work with cutting-edge technologies, and engage with top-tier clients across key industries.

What will you do?

Lead Generation and Qualification:

• Identify potential clients through research, inbound inquiries, and outbound prospecting.
• Qualify leads based on their needs, budget, and decision-making timelines.

Client Engagement and Sales:

• Contact prospects via phone, email, and online meetings to present IT solutions.
• Understand customer requirements and offer tailored solutions.
• Handle objections effectively and negotiate to close sales.

Pipeline Management:

• Maintain and update CRM software with accurate lead and opportunity information.
• Track and report sales metrics, including conversion rates and revenue targets.

Product and Services Knowledge:

• Develop a deep understanding of the company’s IT products and services, such as software solutions, hardware offerings, cloud services, or cybersecurity.
• Stay updated on industry trends and competitive offerings.

Collaboration:

• Work closely with the marketing team to align on lead-generation strategies.
• Partner with the technical team to ensure client requirements are met effectively.

The Ideal Candidate should possess:

• University Degree/ Polytechnic Diploma in Business, Computer Science, Computer Engineering or a related field.
• Preferably 2+ years in inside sales/sales support, in IT or technology-related industries
• Familiarity with IT products, software, cloud services, or enterprise solutions is a plus.
• Good interpersonal and communication skills with strong negotiation abilities.
• Dynamic and able to adjust in a fast-paced environment.
• Ability to collaborate effectively across teams.
• Able to deal with ambiguity.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.  

Together, we make the extraordinary happen.  

Learn more about us at ncs.co and visit our LinkedIn career site.