Security Awareness & Analytics Specialist

Optus is a leading Telecommunications company that is known for delivering innovative solutions to its customers, disrupting the industry, and becoming a technology company with a diverse offering of products and services. With a strong commitment to excellence and a customer-centric approach, we're focused on strengthening our cyber, physical and protective security culture through data-driven insights, targeted interventions, and meaningful capability building across the organisation.

What You'll Do

Partnering closely with the Associate Director Cyber Culture & Capability, Security Operations Centre (SOC), Threat Intelligence team, and key stakeholders across Optus, you will be responsible for:

• Owning and administering the enterprise security awareness platform, including training campaigns, phishing simulations, real-time coaching capabilities, user management, and platform optimisation.
• Designing, executing and analysing phishing, vishing and smishing simulation campaigns to identify behavioural trends and drive targeted remediation activities.
• Leveraging data, analytics and security telemetry to build meaningful human risk insights, dashboards and reporting that inform leadership decision-making and governance outcomes.
• Partnering with SOC and Threat Intelligence teams to identify emerging attack campaigns and translate threat intelligence into timely, people-focused awareness interventions.
• Developing and maintaining human risk registers, behavioural risk models and reporting frameworks to help prioritise security risks across the workforce.
• Contributing to awareness and capability roadmaps, helping shape security culture initiatives across cyber security, physical security and broader risk awareness programs.
• Delivering engaging face-to-face and virtual security awareness sessions that bring security concepts and risk insights to life for employees.
• Supporting post-incident reviews by identifying human factors and translating lessons learned into practical awareness and behavioural change initiatives.
• Collaborating with Security, Risk, HR and Communications teams to ensure awareness campaigns are relevant, impactful and aligned to business priorities.
• Championing a culture of continuous learning, security-minded decision-making and proactive risk management across Optus.
  
  

What You'll Bring

• Relevant experience in cyber security, security awareness, IT operations, human risk management, or a related technical discipline.
• Hands-on experience administering enterprise security awareness platforms and managing awareness campaigns within a large or complex organisation.
• Demonstrated ability to design, execute and analyse phishing simulations and translate findings into targeted actions and measurable outcomes.
• Strong analytical skills with experience building dashboards, reporting frameworks and risk metrics that drive business decisions.
• Ability to work with security operations, threat intelligence and security telemetry data to identify and respond to behavioural risk trends.
• Excellent communication and stakeholder engagement skills, with the ability to translate technical concepts into meaningful business insights.
• Strong organisational skills and the ability to manage multiple priorities across platform operations, awareness campaigns and analytics activities.
• Relevant qualifications in Cyber Security, Information Technology, Data Analytics or a related discipline, with industry certifications such as Security+, CISSP or CISM highly regarded.
• Experience with SIEM platforms, threat intelligence feeds, behavioural analytics or human risk quantification tools will be highly regarded.
  
  

The Good Stuff...

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials.
• Build meaningful connections through employee-led networks and diversity initiatives.
• Put your wellbeing first with free access to counselling and support services, 24/7, in-person, by phone, SMS, or video.
  
  

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, we're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.