Security Awareness and Analytics Specialist

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. 

As a Security Awareness & Analytics Specialist, you will work closely with the Associate Director Cyber Culture & Capability, Security Operations Centre (SOC), Threat Intelligence team, and key partners across Optus. Your goal is to improve cyber, physical, and protective security culture using data-driven insights, targeted actions, and meaningful capability building throughout the organisation.  

What You’ll Do 

• Own and coordinate the enterprise security awareness platform, including training campaigns, phishing simulations, real-time mentoring capabilities, user management, and platform optimisation. 

• Build, complete, and analyse phishing, vishing, and smishing simulation campaigns to identify behavioural trends and drive targeted remediation activities. 

• Apply data, analytics and security telemetry to develop meaningful human risk insights, dashboards and reporting that support leadership decision-making and governance outcomes. 

• Partner with SOC and Threat Intelligence teams to identify emerging attack campaigns and translate threat intelligence into timely, people-focused awareness interventions. 

• Develop and maintain human risk registers, behavioural risk models and reporting frameworks to help prioritise security risks across the workforce. 

• Contribute to awareness and capability roadmaps, helping build security culture initiatives across cyber security, physical security and broader risk awareness programs. 

• Support post-incident reviews by identifying human factors and translating lessons learned into practical awareness and behavioural change initiatives. 

• Collaborate with Security, Risk, HR and Communications teams to ensure awareness campaigns are relevant, impactful and aligned to business priorities. 

• Champion a culture of continuous learning, security-minded decision-making and proactive risk management across Optus. 

What You Bring 

• Relevant experience in cyber security, security awareness, IT operations, human risk management, or a related technical field. 

• Hands-on experience coordinating enterprise security awareness platforms and managing awareness campaigns within a large or complex organisation. 

• Demonstrated ability to build, complete, and analyse phishing simulations and translate findings into targeted actions and measurable outcomes. 

• Strong analytical skills with experience building dashboards, reporting frameworks and risk metrics that drive business decisions. 

• Ability to collaborate with security operations, threat intelligence, and security telemetry data to detect and address behavioural risk trends. 

• Excellent communication and collaborator engagement skills, with the ability to translate technical concepts into meaningful business insights. 

• Strong organisational skills and the ability to prioritise various tasks across platform operations, awareness campaigns and analytics activities. 

• Relevant qualifications in Cyber Security, Information Technology, Data Analytics or a related field, with industry certifications such as Security+, CISSP or CISM highly regarded. 

• Experience with SIEM platforms, threat intelligence feeds, behavioural analytics or human risk quantification tools will be highly regarded. 

The good stuff…. 

• Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners. 

• Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 

• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. 

• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. 

• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 

• Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). 

• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. 

• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.  

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity