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Senior Account Manager, Telco

Date: 04-Nov-2020

Location: Singapore, Singapore

Company: Singtel

We have a great opportunity for a talented and self-motivated Senior Account Manager to join our Client Service Unit team in NCS. At NCS, we seek to nurture talents in creating and developing innovative solutions. If you are passionate about new technologies and new ideas, NCS could be a place for you!




The Senior Account Manager is responsible for driving NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in. He/She is expected to build deep and trusted business relationships with the client to seed and grow future opportunities.


Beyond managing his/her own sales, sold margin and Business Centre’s revenue achievements, he/she also act as trusted client advisors, bringing together the right NCS team with the relevant expertise and thought leadership to coordinate pre-sales, professional services, and support resources to drive successful solutions for clients.


He/she will work closely with different teams across NCS such as the Client Service Units, Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximise NCS’ win probability in each and every opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients, and working within the CSU and across the LOBs to strategise new growth plans. He/She will also need to help client with digital transformation thru technology refresh and working with technology partners


Post sales, he/she will also work with the delivery team to ensure we deliver to the client’s expectation. He/she will work with Delivery Lead/ Service Lead to coordinate across NCS for required resources to meet the desired outcomes, if required.



The ideal profile should have / be:

  • University Degree/ Polytechnic Diploma
  • Over 8years of sales experience in ICT services or consulting
  • Presales Experience in ICT services
  • Knowledge of Commercial arrangements
  • Working knowledge of IT Infrastructure
  • Good interpersonal and communication skills
  • Sales, Negotiation and Presentation skills


If you want to be part of the winning team that does great work,  apply today!