Senior Analyst

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions. 

As a Senior Analyst with Optus on a 12 month fixed term contract, you will step into a role that is crucial in driving the execution of our Customer First projects. This is an outstanding opportunity to work with world-class teams and contribute to initiatives that have a significant impact on our business and customers.  

What You’ll Do | Your day to day will consist of 

• Coordinate program governance forums, ensuring effective logistics, agenda management, and documentation. 

• Maintain and update RAID (Risks, Assumptions, Issues, Dependencies) registers across initiatives. 

• Provide comprehensive administrative support to program leadership, including calendar coordination and document management. 

• Support financial analysis, variance and driver analysis on operating and capital expenditure to drive improvement in planning and forecasting processes. 

• Engage with senior stakeholders to embed governance within the field and ensure compliance across program deliverables. 

What You Bring | What makes you perfect for the role? 

• Proven experience in complex program coordination, ideally within regulatory, compliance, or transformation environments. 

• Strong organisational and time management skills, with the ability to manage competing priorities and deliver outstanding results. 

• Excellent attention to detail and a proactive attitude that seeks to resolve challenges. 

• Confident communicator with the ability to work effectively with diverse teams and senior leaders. 

• Familiarity with program governance frameworks, and compliance documentation standards. 

• Minimum 3-5 years’ experience in a process/program/project coordination or PMO role. 

• Proficiency in collaboration and reporting tools (e.g., MS Office, SharePoint, Jira, Confluence). 

• Experience in SAP or similar program-based financial support tools and financial modelling/forecasting. 

• Analytical problem solver with a disciplined approach to problem-solving and documentation. 

• Tertiary qualification in Business, Project Management, Communications, or a related field (or equivalent experience). 

The good stuff…. | What’s in it for you? 

• Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners. 

• Flexible working arrangements with opportunities to work three days in the office, two days remote or home. 

• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre. 

• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you. 

• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. 

• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. 

• Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). 

• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video. 

• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon. 

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.  

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity