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Senior Associate Engineer, Mobile IP (120174)

Date: 06-Jan-2021

Location: Singapore, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 140-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.




  • Implementation of routing, switching and security policies of IP core networks serving the mobile network and associated value-added systems.  
  • Install or supervision of installation of new hardware in WAN/LAN infrastructure.
  • Create and prepare implementation scripts and MOPs (Method of Procedures) pertaining to in-house implementations.
  • Eye for details to review implementation scripts and MOPs prepared by vendors and effectively assess and scrutinize their feasibility for implementation with consideration that impact on services is to be a minimum.
  • To effectively perform risk assessment and impact on services/network based on proposed scope of implementation and provide risk mitigation measures or implementation alternatives to ensure successful implementation with minimum services/network impact.
  • Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/CheckPoint firewalls, inclusive of routine preventive and corrective maintenance of the network nodes, so as to implement, test and roll out new mobile-related products and services. 
  • Provide 24 x 7 3rd tier technical and operational supports to the IP core networks and handle any customer fault escalation.   
  • Troubleshoot and perform root causes failure analysis for software & hardware faults related to the network nodes. 
  • Perform application and testing of hardware and software updates (e.g. Cisco IOS) for routers, switches and firewalls. This may include liaising and coordinating with vendors for delivery of new software updates and patches. 
  • Create and maintain engineering blueprint documentation for the mobile IP core networks and to update the documentation on a continual basis as the IP core networks evolve. 
  • Assist in creation of Engineering Change Orders (ECO) and working with various systems node owners in the timely and coordinated execution of the ECO.
  • Manage IP workflow day-to-day IP requests and user troubleshooting (non-project).
  • Pro-active health-check on IP network to ensure proper functionalities and to take appropriate corrective actions to timely remedy any abnormalities detected. Backup of all network nodes’ configuration for contingency purposes.
  • Perform and coordinate disaster recovery activity expeditiously in times of service disruptions so as to minimize service downtime and revenue loss.  
  • Provide engineering support/expertise to Planning and Product Marketing in technical feasibility studies of new products and services, POC (Proof of Concept)/Trials, inclusive of fast IP setup for new corporate GPRS/3G/4G data customers. 
  • Review existing best practices and processes for the IP network and introduce preventive or optimized measures to improve the network quality cum resilience in a proactive manner.
  • Administration of training/operating/capital expenditures, inclusive of negotiation/renewal of maintenance contracts. 

The Ideal Candidate should have/be:

  • A good diploma in Electrical/Electronic/Computer Engineering/Computer Science/ Info Communications Technology from a recognized institution.
  • Strong interest in developing IP networking.
  • Good working knowledge of L2/L3 switching and MPLS, OSPF and BGP routing over geographical large scale WAN/LAN mobile networks. CCNA/CCNP qualifications will be advantageous
  • Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
  • Self-driven and goal-oriented, besides possessing the ability to work in a team setting.
  • Candidate shall also be able to work independently and communicate effectively with internal and external customers, peers and project managers.
  • Good communication, interpersonal and analytical skills are essential.
  • Well-organized, able to work on multiple projects simultaneously on tight timelines.


Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).