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Senior Associate Engineer

Date: 12-Apr-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020



Key Responsibilities:

  • Operate and maintain Mobile PNFs (Physical Network Functions), VNFs (Virtualized Network Functions) and CNFs (Cloud-native Network Functions) of the 4G and 5G infrastructure at an optimal level.
  • Analyze and monitor system alarms and key performance indicators of the Mobile Core services to detect network/system anomalies and ensure quality of service is delivered to the mobile customers.
  • Test and roll-out new mobile-related products and services, e.g. VoLTE and 5G Roaming.
  • Provide technical support to 24-hour network operations center and Customer Care for system-related, service-related faults and customer complaints.


The Ideal candidates should possess:

  • Engineering or IT diploma, preferably in the area of communications engineering and networking.
  • Passionate in new technologies e.g. Virtualization, Cloud computing, Network Security and Automations. These interests will drive the developments of improving customer experience.
  • Able to work during non-office hours on an occasional basis and be on 24 x 7 hours’ standby alert for ad-hoc faults or service degradation.



We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.