Business System Analyst
Date: 04-Jan-2023
Location: Singapore, Singapore
Company: Singtel Group
NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
As Business System Analyst, the broad area of your job responsibilities will cover the following:
- Gather, analyze and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project
- Conduct gap analysis of current business process to identify improvement opportunities
- Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues
- Develop technical design specification and translate technical design into process/program specification
- Assist in the integration testing, system testing, User Acceptance Test & implementation activities
- Prepare user manual and operations manual, and plan & facilitate training of users and operators
- Make changes to configurable items, which include hardware, software, documentation, etc.
- Participate in Design Review, Coding and Code Review sessions
- Escalate and discuss critical issues such as scope creep with the relevant managers.
- Provide post implementation support (including production support and service requests)
Ideal candidate should possess the following:
- Degree / Diploma in Computer Science/ Computer or Software Engineering or a related discipline
- Min. 4 years of working experience in IT Projects/ IT Business Analysis techniques
- Possess relevant system development / maintenance experience via Java/.net technologies and strong knowledge in SQL and PowerBI/ Tableau
- Good understanding in Software Development Life Cycle (SDLC) processes
- Strong problem-solving skills and ability to think out of the box
- Team player with strong communication and interpersonal skills