Business System Analyst

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As Business System Analyst, the broad area of your job responsibilities will cover the following:

• Gather, analyze and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project 
• Conduct gap analysis of current business process to identify improvement opportunities
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues
• Develop technical design specification and translate technical design into process/program specification 
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities
• Prepare user manual and operations manual, and plan & facilitate training of users and operators
• Make changes to configurable items, which include hardware, software, documentation, etc. 
• Participate in Design Review, Coding and Code Review sessions
• Escalate and discuss critical issues such as scope creep with the relevant managers. 
• Provide post implementation support (including production support and service requests)

Ideal candidate should possess the following:

• Degree / Diploma in Computer Science/ Computer or Software Engineering or a related discipline
• Min. 4 years of working experience in IT Projects/ IT Business Analysis techniques 
• Possess relevant system development / maintenance experience via Java/.net technologies and strong knowledge in SQL and PowerBI/ Tableau
• Good understanding in Software Development Life Cycle (SDLC) processes 
• Strong problem-solving skills and ability to think out of the box 
• Team player with strong communication and interpersonal skills