Senior Consultant, Application (SAP)

Key Roles & Responsibilities

• Review documents produced by System Family System Managers before submission to Authority.
• Monitor and report on the SLA/KPI of the in scope IT Portfolio
• Analyse O&S metrics, data and KPI values to make decision on resource allocation, capacity planning and process improvement.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Authority annually
• Review the trend analysis of KPI, identify and recommend areas for improvement
• Provide periodic review of archival trend and facilitate in archival planning.
• Perform projects asset tagging and tracking
• Support Asset Management Team in the periodic verification of software licenses and services purchased for the systems
• Review timeline and resource planning proposal to ensure minimal or no impact to stakeholder’s operations.
• Implementation and control.
• Facilitate deployment.
• Participate in UATs for high operational impact and infra related CR.
• Ensure system is compliance to policies, directives, security guidelines (DCM, MISD, JCISD, MSD, IM8 etc).
• Ensure quality assurance process are adhered to.
• Play an active role in the preparation, support and fronting of internal and external audits (QMS, IAD etc). Ensure timely closure on audit follow-ups.
• Plan and oversee system retirement and disposal.
• Perform risk assessment and evaluate existing project risks to ensure mitigation plans are incorporated into project resource and cost projections.
• Provide support and review of Vulnerability Assessment of enhancements to comply to security requirements and compliance. Plan and review cost and schedule with VA and Cyber Team for VA activities
• Coordinate with Cyber Team/Authority's Contractor team for the conduct of SVA.  Provide support to obtain approval for VA report after assessment and rectification are performed by Contactor.
• Develop and Maintain MIM (Major Incident Management) Plan.
• Lead investigation and resolution of incident that spans across multiple systems and/or backbone infrastructure.

The Ideal Candidate Should Have/ Be:

• The candidate(s) should possess at least a Degree in Computer Science, Engineering or Equivalent.
• PMP/CITPM will be an added advantage
• Minimum 6-10 years functional configuration experience with at least 2 years of experience in managing projects and experience in working in a support environment.
• Vendor management & Public sector experience will be an added advantage
• Knowledge in either of the following SAP ERP modules is essential (Basis, MM, PM, FI, CO, FM, PS, GRC, BW, SOLMAN).
• Knowledge of ASAP methodology and toolsets
• Ability to design, develop and articulate solutions based on strategic business or technical requirement
• Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (documentation, presentations, research).