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#BAS2020 Senior Consultant, Application (SAP)

Date: 16-Jan-2021

Location: Singapore, Singapore

Company: Singtel

Key Roles & Responsibilities

 

  • Review documents produced by System Family System Managers before submission to Authority.
  • Monitor and report on the SLA/KPI of the in scope IT Portfolio
  • Analyse O&S metrics, data and KPI values to make decision on resource allocation, capacity planning and process improvement.
  • Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
  • Prepare Management plan and submit compilation to the Authority annually
  • Review the trend analysis of KPI, identify and recommend areas for improvement
  • Provide periodic review of archival trend and facilitate in archival planning.
  • Perform projects asset tagging and tracking
  • Support Asset Management Team in the periodic verification of software licenses and services purchased for the systems
  • Review timeline and resource planning proposal to ensure minimal or no impact to stakeholder’s operations.
  • Implementation and control.
  • Facilitate deployment.
  • Participate in UATs for high operational impact and infra related CR.
  • Ensure system is compliance to policies, directives, security guidelines (DCM, MISD, JCISD, MSD, IM8 etc).
  • Ensure quality assurance process are adhered to.
  • Play an active role in the preparation, support and fronting of internal and external audits (QMS, IAD etc). Ensure timely closure on audit follow-ups.
  • Plan and oversee system retirement and disposal.
  • Perform risk assessment and evaluate existing project risks to ensure mitigation plans are incorporated into project resource and cost projections.
  • Provide support and review of Vulnerability Assessment of enhancements to comply to security requirements and compliance. Plan and review cost and schedule with VA and Cyber Team for VA activities
  • Coordinate with Cyber Team/Authority's Contractor team for the conduct of SVA.  Provide support to obtain approval for VA report after assessment and rectification are performed by Contactor.
  • Develop and Maintain MIM (Major Incident Management) Plan.
  • Lead investigation and resolution of incident that spans across multiple systems and/or backbone infrastructure.

 

The Ideal Candidate Should Have/ Be:

  • The candidate(s) should possess at least a Degree in Computer Science, Engineering or Equivalent.
  • PMP/CITPM will be an added advantage
  • Minimum 6-10 years functional configuration experience with at least 2 years of experience in managing projects and experience in working in a support environment.
  • Vendor management & Public sector experience will be an added advantage
  • Knowledge in either of the following SAP ERP modules is essential (Basis, MM, PM, FI, CO, FM, PS, GRC, BW, SOLMAN).
  • Knowledge of ASAP methodology and toolsets
  • Ability to design, develop and articulate solutions based on strategic business or technical requirement
  • Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (documentation, presentations, research).