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Senior Delivery Manager

Date: 01-Aug-2019

Location: Singapore, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 130-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.

Responsibilities:    

  • Leads their team to provide successful digital solution deployments and ensures proper business value while maintaining high customer/partner satisfaction   
  • Provides review, oversight, and approval for Digital works which includes projects, incremental enhancements, and fix and maintenance jobs.  
  • Leads their team to influence and manage customer expectations, based on pre-defined requirements and information collected
  • Be the single point of contact for business and other IT domains
  • Ensuring that works are delivered on time, meet business & technical requirements and are within the agreed budget
  • Ensures customers’ expectations are managed and met   
  • Ensures team is adopting delivery management standards and monitor the progress of the delivery on a regular basis
  • Anticipate, manage and resolve issues and act as the point of contact for the domain build-run team   
  • Establishing and maintaining effective working relationships, breaking down barriers for the team and both planning at a higher level and getting into the detail to make things happen when needed  
  • Communicate Singtel’s vision and drive Singtel’s strategies & priorities based on Singtel’s core values 
  • Coach and develop direct reports 
  • Conduct 1-on-1 meetings and hold mid-year and full year performance reviews with direct reports if any
  • Support, coach and enable partners to drive delivery excellence through customer satisfaction activities and behaviors
  • Establishing and maintaining effective working relationships, breaking down barriers for the team and both planning at a higher level and getting into the detail to make things happen when needed  

 

The ideal candidate should have:

  • IT Degree or equivalent
  • 8 years of relevant experience
  • Project Management 
  • Basic Accounting
  • Software Development
  • Man Management
  • Vendor Management
  • Agile Project Management

Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).

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