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Senior Director, API Delivery

Date: 24-Jan-2023

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we're working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.


In Group IT, we create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!



This role is for the Digital Technologies department of Singtel. Digital Technologies is front-runner within Singtel featuring self-organizing development teams deploying workloads both on-premise and cloud services such as AWS, Azure, and Google Cloud Platform.


Our Digital Technology stack focuses on scalability and performance of business workloads. We aim to loosen the IT architecture, increase organizational agility and enable an API driven digital ecosystem.


Key Responsibilities

  • You are responsible for articulating the API strategy and execution for API platform
  • You will work closely with various internal stakeholders team to develop API roadmap and manage all aspects related activities
  • You are responsible for development of API platform roadmap which include features which are part of API development and standards across company.
  • You will be able to manage platform costs within approved timeframe and budget
  • You will be able to help to resolve issue and mitigate risks, escalating issues when appropriate to leadership.
  • You will be able to collect data tied to project deliverables and collating into comprehensive presentations for executive leadership team.
  • You will be able to jump into workstreams already underway to help ensure on-time delivery of projects.
  • Establish and track appropriate agile metrics for the API program (i.e. capacity, velocity, burndown charts)
  • You mustbe able to work across vertical processes, making connections to drive results and collaboration.
  • Serve as the integration point between the Digital Technology’s API delivery team, API Core Engineering team and any consuming internal or external customers to ensure successful delivery of API solutions through multiple delivery channels
  • Ensure alignment of API requirements design and delivery across all solutions based on industry’s best practices and standards
  • Manage stakeholder communication with business and technology senior management
  • Drive roadmaps and overall design and delivery alignment
  • Ensure delivery is timely and of high standards
  • Drive adoption of common delivery framework across various technology teams
  • Ensure increase of delivery efficiency through each sprint
  • Able to identify and secure resources and support from senior leaders across the company Intellectual curiosity, data/fact driven, and ability to connect dots across the enterprise


The ideal candidate should possess

  • BSc in Computer Science or equivalent
  • Minimum 13 years of experience in technical program management including planning, estimating, dependency mapping, and status reporting
  • Strong technical background in digital technologies with an extensive knowledge of all aspects of the software development lifecycle
  • Enjoys working in a fast-paced work environment and overcoming technical and business challenges comfortable pivoting focus quickly
  • Previous project, product management and/or implementation experience in API Delivery is desired.
  • Some experience in strategic planning and execution in a matrix organization.
  • Skills in meeting objectives through influence, inspiration, facilitation and team building or business degree in Computer Science or Software Engineering.
  • Excellent teamwork skills preferably with experience of working in teams spread across boundaries.
  • Client-facing experience.
  • Hands-on technical competencies in Java 8Spring bootSpring cloudSpring batchMariaDBPostgreSQLMongoDBOauth 2.0/SAMLAPI frameworksJava concurrency, building thread safe codeBitbucket



We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.




Apply now, and ignite our digital future together.