Share this Job

Senior Director, NCS Risk Management

Date: 04-Nov-2022

Location: Singapore, Singapore

Company: Singtel Group

An ExtraOrdinary Career Awaits…


About NCS

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit



This is a hands-on leadership role on risk advisory and management. Being part of the NCS Risk Management function, the role provides support to the Group’s Risk Management Committee (RMC) which in turn supports the Board / Risk Committee (RC) in the oversight of the Group’s risks and mitigations, as well as the adequacy and effectiveness of the NCS’ risk management and internal control system.


The role entails close engagement with the business units and support functions in Singapore and other countries to establish risk strategies, identify, assess, and monitor risks (including new and emerging risks as well as catastrophic risks) in a structured manner, and develop appropriate risk mitigation plans in accordance with the Group’s risk appetite and thresholds. In addition, the role is required to monitor and report on the level of compliance to the Board-approved Risk Appetite Statement and Risk Tolerance Framework which provides guidance to Management on key risk parameters. The role will also assist the Vice President, Group Risk Management in ensuring overall risk oversight on NCS business units.


Main Job responsibilities:

  • Report to NCS senior management and SingTel Group Risk Management on material matters, findings and recommendations pertaining to risk management
  • Work with the business units and functions to implement the appropriate risk management policies and procedures taking into account the Board-approved Risk Appetite Statement and Risk Tolerance Framework at SingTel Group level.
  • Work with the business units and functions to integrate risk management within the Annual Operating Plan / Budget and any other critical processes  
  • Act as the risk advisor to the business units and functions, and promote risk awareness and accountability amongst Management and Staff in the business units and functions
  • Facilitate the preparation / update of the risk registers (and relevant risk reports containing risk indicators) which identify and assess the key risks facing the NCS’ business and review / monitor the internal controls to mitigate the risks. This entails identifying the risk areas where there exist gaps pertaining to policies or processes, and / or ineffective or inadequate resources (system, people, others), in order that the appropriate mitigation plans can be developed and implemented.
  • Promote a risk and control awareness culture within NCS through risk awareness programme (communications, workshops, dialogues) and sharing of past learnings
  • Work collaboratively with SingTel Group Risk Management responsible for managing the Group insurance programme to ensure adequate and cost effective coverage of the insurable areas
  • Work collaboratively with SingTel Group Risk Management and the business units and functions responsible for Business Continuity and Disaster Recovery (BC&DR) to ensure comprehensive and effective BC&DR plans and practices, and crisis exercises and reviews
  • Support Management / Management Committee in assessing the risks and contract deviations on major contracts.  This entails having a good understanding of the underlying risks and appreciation of the legality of the contract deviations (both sales and procurement contracts) that require approval by Management / Management Committee.
  • Leveraging on internal and external assurance service providers and other functional / subject matter experts, the role is expected to be proactive in driving an adequate and effective risk management system across NCS, covering the strategic, operational, financial as well as catastrophic types of risks
  • Participate in relevant risk management subcommittees or discussions
  • Undertake any other responsibilities / duties as assigned by the RC, RMC and SingTel Group Risk Management


The ideal candidate should possess:

  • A good degree in Finance, Accounting, Business, Economics, IT or Engineering
  • At least 12 - 15 years of risk management, consulting, controllership or auditing work experience
  • Experience in working in challenging business environment with proven capabilities in organizing, summarizing and presenting complex information
  • Experience in reviewing commercial contracts and good understanding of the legality of contract terms   
  • Advanced knowledge of risk management and control concepts, leading risk management practices and standards (e.g. ISO 31000, COSO)
  • Strong leadership and engagement skills with ability to manage across functions, levels, cultures and geographies.  Good communication (oral, written) and presentation skills and proven track record in interacting with all levels of management
  • Strong analytical and critical thinking skills - independent and objective
  •  A strong team player with positive attitude. Highly driven, autonomous and resilient. Enjoy working in a dynamic and multi-cultural team and business environment
  • In-depth understanding of the telecommunications / ICT industry and the risks faced by NCS, the SingTel Group and its businesses.  These include the technology risks, competition and transformation developments in the telecommunications / ICT industry, environmental risks, regulatory risks, cyber security risks, etc.


Apply today to be part of the team to Make Extraordinary Happen!