Senior Engineer,SCCM & Device # Worklocation Malaysia

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Be a part of something BIG!

The SCCM Administrator is responsible for overall coordination of the Delivery, Operation Support and Implementation for SCCM operations for End-User Technology (EUT) services to SingTel’s internal stakeholders and users.  The key focus is on delivering quality services on Endpoint Management for Windows and Mac Devices.  Applying Service Delivery approach to ensure consistent and continuous Endpoint solutions and technologies are successfully deployed to meet the Technology Infrastructure (TI) strategic objectives.  Possess strong communication abilities and follow the internal process to fulfil user expectations and company goals. Should be able to address multi-faceted issues effectively and in a collaborative manner.

Make an Impact by:

• Monitor, configure and maintain the health and performance of the SCCM infrastructure, including the Central Administration Site (CAS) and primary sites.
• Troubleshoot content distribution to distribution points, ensuring efficient and timely delivery of software packages, applications, and updates.
• Proficiency in SCCM infrastructure components, such as site systems, distribution points, boundaries, and content management.
• Investigate and resolve SCCM infra-related issues & incidents, request and create change request for infrastructure modification.
• Responsible for providing support in-terms of OSD, deployments, patching etc.
• Knowledge of PowerShell scripting, WMI Query, Power BI & SQL queries for SCCM reporting is a plus.
• Should be able to manage Infrastructure upgrade as per Microsoft release version for large scale environment.
• Intune Knowledge Co-management
• To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
• Prioritize activities to ensure continuity of service and prompt issue resolution

Skills for Success:

• Degree/Diploma in IT, Electronics Engineering or equivalent
• 8 – 10 years working experience
• 5 years EUT related in a large enterprise (>20000 staff) with multi-location.
• Microsoft Windows Servers.
• Microsoft Technologies include Active Directory, SCCM, O365, Intune
• Management of Microsoft Windows, MacOS, iOS and Android clients
• JAMF
• Working experience of using ServiceNow

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.