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Engineering Officer

Date: 17-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

 

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

 

Responsibilities:

  • Co-ordinate closely with INOC (Integrated Network Operation Centre) on the timely fault clearing and service restoration of access and transmission equipment in order to meet the SLA (Service Level Agreement).

  • Troubleshoot fault related to access and transmission equipment. Escalation to tier two technical support if need arises.

  • Responsible for the daily schedule preparation and timely execution of the site survey, installation (including patching work) & commissioning, testing, replacement and preventive maintenance of access and transmission equipment to meet customer and operational requirements.

  • Monitor the health and performance of the access and transmission equipment in the network and carry out remedial action accordingly.

  • Provide support for re-routing or diversion activities during cable related service incident. 

  • On standby duties and silent hour recall. Work on irregular hours, such as at night and on public holiday, weekends, at very short notice when need arises.

  • Coordinate with planner and contractor on the recovery of transmission equipment including shutting down of non-working equipment.  

  • Perform any other duties as assigned by the supervisor.

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

 

The Ideal candidate should possess:

  • O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent. 

  • Good knowledge on telecommunications engineering and the working concepts of the transmission systems. Experience and knowledge in transmission equipment will be an added advantage, such as SDH, DWDM, GPON, MSAN, MD/ONU/, SIP IAD, CE).

  • Able to work during non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults.

  • Good analytical troubleshooting skills in the area of technical fault isolation.