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Senior IT Analyst (1-Yr Direct Contract)

Date: 26-Oct-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020


The Senior IT Analyst is responsible for the assessment and support of all applications used by SingTel Group Enterprise Businesses in order to identify areas in need of improvement and overseeing offshore engineering resources. The assessment activities include leading the business application support and the overall lifecycle of the assigned business applications. The incumbent must be able to explain complex problems to management in laymen’s terms.


Key responsibilities

  • Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
  • Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
  • Improves operations by conducting systems analysis; recommending changes in policies and procedures.
  • Assessing the systems architecture currently in place and working with on-shore/off-shore engineering resources to recommend solutions to improve it.
  • Resolving functional problems as they arise.
  • Providing supervision and guidance to on-shore/off-shore engineering resources.
  • Assessing the business impact that certain technical choices have.


The ideal candidate should possess

  • Bachelor Degree in Computer Science
  • Software/Application Development experience
  • Experience in Outsystems, .NET, SQL, HTML, CSS, JavaScript and JQuery


We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.