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Senior Manager, Business Development

Date: 03-Jan-2021

Location: Singapore, Singapore

Company: Singtel



  • Development and execution of Dash Merchant Acquiring strategy through appointed Master Acquirers
  • Manage and drive Master Acquirers to achieve monthly target number of merchant acceptance points
  • Work with Master Acquirers in identifying and acquiring target strategic merchants and target merchant clusters
  • Implement operational processes to ensure accurate and timely submissions of reports from Master Acquirers and manage merchant database
  • Responsible for driving monthly active usage at acquired merchant points through end-to-end implementation and execution of marketing campaigns
  • Evaluate and develop new partnerships with potential master acquirers to expand coverage and reach
  • Own and project manage the onboarding process for new Master Acquirers from contractual negotiations, technical integrations, and go-live implementation
  • Work with Product team to ensure technical requirements for Master Acquirers are well supported
  • Address issues that may arise from Master Acquirers and to work with internal/external stakeholder for resolution.
  • To support testing for app/platform prior to new roll out of new Dash application version.
  • Conduct regular onsite checks to audit merchants acquired for Dash acceptance and build relationship with merchants
  • Perform data extraction and conduct analysis for weekly management reports
  • Ensure Business Development & Marketing teams achieve key targets of Merchant Acceptance Points and Monthly Active Users 


The Ideal Candidate:

  • Degree holder with at least 5 years in Business Development function of which 2 years are in merchant acquiring role
  • Able to perform in fast-paced environment and focus on generating results
  • Positive working attitude to take on additional responsibilities when needed
  • Responsible, motivated, meticulous and detail oriented
  • Ability to work across different internal departments and maintain good relationships with partners & merchants
  • Excellent interpersonal, negotiation and presentation skill set



A good understanding of the following areas will be an advantage : 


  • E-payments Industry knowledge especially in Master Acquiring processes
  • Merchant acquiring for banks/e-wallets
  • Payments Operations & Sales promotion
  • Retail & F&B POS integration & operations
  • Payment & Settlement processes