Senior Manager, IT Transformation

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Date: 04-May-2018

Location: Singapore, Singapore

The Manager, IT Transformation is responsible to drive key group-wide transformation initiatives such as the provisioning of transparent governance processes for the purpose of high value realisation of IT services to the business, enable high-performance delivery of IT services and creating a positive and vibrant environment where our people can flourish and strive.


The key objectives of this role:

  • Drive and support key group-wide transformation initiatives
  • Enable quality projects and service delivery for group IT
  • Uplift staff capability & performance within the organization
  • Enable and empower our people to build a One.IT culture


  • Development and operationalization of Group IT Policies, Standards and Procedures relating to Projects and Service Delivery which include
    • Project Prioritisation Framework
    • Project Approval Framework
    • Project Management Framework
    • Solution Delivery Framework


  • Creating, leading and supporting IT compliance strategy to ensure compliance of IT policies, processes and standards


  • Develop and manage the project management and quality processes to ensure Project Managers deliver projects on time, within budget and with quality.  This includes providing the necessary framework, processes, tools, performance metrics and enablement.


  • Serve as a Subject Matter Expert to raise the awareness and competencies of Group IT Program and Project Managers including providing consult to projects teams on framework adoption and compliance, sharing of best practices and setting up of Community of Practices


  • Work closely with GCIO and SLT (Senior Leadership Team) to build a One.IT culture that is positive and vibrant, where people can flourish and thrive.  These initiatives include improving Group IT performance, enhancing service excellence and effecting culture change.





  • Tertiary qualification in IT or equivalent experience
  • IT project management, change managment and governance processes
  • Managed senior stakeholder relationships within similar organisations
  • Lead teams in the region without direct line management control
  • Advanced Microsoft Office experience with Excel, PowerPoint, Word, Visio and Project
  • Good communications and presentation skills
  • Problem solver
  • Good negotiator and influencer
  • Agile, adaptable, resilience and resourceful  


Good to have:

  • IT Project Management, Change Management, Business Program Management and/or Product Development experience
  • Telecommunications industry experience
  • Experience managing senior stakeholder relationships
  • Solution architecture and IT operational experiences
  • Ability to facilitate idea generation
  • Ability to run and host internal events
  • Knowledge of IT practices, standards and frameworks such as ITIL, CMMI, COBIT, TOGAF, and IT balanced scorecard. Six Sigma certified.

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