Manager, Product Development

Date: 25 Nov 2023

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Make an impact by:

  • Assist in devising roaming products & services strategies. 
  • As a Product Owner to drive roaming products & services development for GC & GE.
  • From idea generation, business case formulation and to define product features, break those features into product backlog, engage related stakeholders to facilitate the development of the products. 
  • To manage Roaming Business Platform including Roaming Billing System, Welcome SMS Platform, OTA Platform, NRTRDE Platform, Data Clearing Platform and new product platforms.
  • To engage with Network, IT and vendors to drive new product development.
  • To develop coverage in 5G, VoLTE & LTE roaming.
  • To manage 500 roaming partners daily operation.
  • Handle and manage outbound and inbound roaming customer complaints.
  • Drive to elevate roaming customer experience in product construct, marketing communications, customer journey.


Skills for Success:

  • University Degree with EE, Computer Sciences, Business
  • At least 2-3 years working experience in Telecommunications
  • Telecommunications network knowledge
  • Telecommunications Billing knowledge
  • Project management knowledge
  • Engage internal and external stakeholders