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Senior Sales Support Executive

Date: 17-Mar-2023

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit 


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Summary:

The Presales Support Executive will report to Sales Support Manager in providing pre-sales support to sales teams for tender or proposal submission request within specific tender closing timeline.



  • Liaise with Sales Managers on the Tender/RFP/RFQ submission request and tender proposal outline
  • Work on tender specifications, distribution of tender documents and consolidation of tender clarification list etc. 
  • Assist in preparing NDA (Non-Disclosure Agreement) for the authorized signatory and coordinate with GSS General Admin team for the collection of tender documents
  • Coordinate/work with different business support units to obtain the necessary info required for tender submission
  • Prepare tender templates in accordance to the tender proposal outline
  • Provide SLA to manage the return of tender proposals for the required formatting
  • Track and follow up with Sales Manager/proposal team for the return of the proposal write-up
  • Assist in formatting/compiling the tender proposal for submission
  • Provide any required administrative support to ensure the tender proposals are submitted within the tender timeline and and ensure compliance with the required mode of proposal submission


The ideal candidate should possess: 

  • Bachelor’s degree/ Diploma in relevant disciplines
  • Min. 2 years of relevant experience in ICT equivalent industry
  • Able to deliver high quality pre-sales support with tight timeline
  • Good stakeholder management skills, communication skills and interpersonal skills
  • Advanced proficiency in Microsoft Office tools (e.g. Excel, PPT, Word)
  • Solution oriented with keen interest in proposing and driving change when required