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Senior Solution Designer (BSS/OSS)

Date: 14-Mar-2023

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we're working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.


In Group IT, we create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!


Key Responsibilities

  • Subject matter expert on BSS and able to provide consultancy and solution
  • Manage vendors and ensure that they deliver the incident fix and serve request timely
  • Provide support as and when required for timely resolution of critical and high impact incidents
  • Work with all levels of Business units in understanding business problems and initiatives
  • Perform consultancy and advise of solution options for Business problems
  • Perform design and solution review
  • Work closely with different technical groups and SME’s to fulfill E2E solution objective
  • Ensure solutions conform to the strategic domain roadmap and adhere to the standards set by the enterprise architects
  • Provide application solution and design for projects or enhancement requests within the CS domain
  • Present solution walkthrough to all IT and business stakeholders for endorsement
  • Work with vendors (local and offshore) to review detail application solution
  • Review effort and negotiate costs
  • Ensure quality control and governance over vendor deliverables through review and accept test plans and results from the vendors


The ideal candidate should possess:

  • Bachelor's Degree in Computer Engineering or equivalent
  • Min. 5 years relevant experience
  • Understand architectural standards, guidelines, policies and best practice for technology
  • Technical Experience in Database Query, Java and .Net framework. 
  • Experienced in multiple operating systems and file systems: Linux, Unix, Windows
  • Experience in Software delivery lifecycle and methodologies
  • Telco domain knowledge in BSS/OSS will be an advantage
  • Strong negotiation and influencing skills
  • Strong organization and time management skills
  • Effective communication and interpersonal skills
  • A good team player who enjoys challenges and working with business users to deliver desired outcome



We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.



Apply now, and ignite our digital future together.