Senior Solution Designer

Date: 10 May 2024

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Be a Part of Something BIG! 


We create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!


As a Solution Designer for Enterprise Billing applications, you will be responsible for designing fit-for purpose and comprehensive solutions, ensuring the smooth operations of our billing systems. This role requires a deep understanding of the technical aspects as well as the business requirements. You will collaborate closely with cross-functional teams including software developers, business users, and project managers to ensure that the billing applications meet the needs of the business while adhering to industry standards and best practices.


Apply now, and ignite our digital future together.


Make an Impact by


  • Collaborate with stakeholders to gather requirements, identify impacted areas, translate into technical specifications.
  • Create detailed system architecture diagrams, data models, and workflow diagrams to illustrate the solution.
  • Produce detailed Impact Analysis document as reference for software development.
  • Work closely with software developers to provide guidance and review the code.
  • Conduct thorough testing of the application to ensure it meets the expectation.
  • Provide 24x7 support and troubleshooting assistance to resolve any issues that arise postimplementation.
  • Maintain and update technical documents and procedures.
  • Stay updated on emerging technologies and industry trends in Telecom to drive innovation and continuous improvement.


Skills for Success 


  • Tertiary education with Degree in Computer Science, IT, software or computer engineering fields or equivalent.
  • Proven 5 years of IT working experience and at least 2 years of experience in designing and implementing billing solutions.
  • Experience with billing systems such as Amdocs, Netcracker, or CSG is highly desirable.
  • Strong understanding of telecommunications billing processes, including rating, charging, invoicing, and revenue assurance.
  • Experience in technical areas:
  • C++, Java, .Net, Python, Oracle, PostgreSQL, MySQL, cloud computing such as AWS, Azure.
  • Proficiency in data modelling, database design, and SQL query optimization.
  • Telco domain knowledge in BSS/OSS and Kenan software knowledge.
  • Knowledge of industry standards and protocols such as TM Forum’s Framework (eTOM, SID) and billing standards (e.g., CDR, EDI).
  • Experience in using DevOps tools and CICD pipelines (JIRA, Bamboo, BitBucket, Nexus, SonarQube).
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment and deliver highquality results on schedule.
  • Effective communication and interpersonal skills to collaborate with crossfunctional teams and stakeholders.


Rewards that Go Beyond  

  • Flexi work arrangements  
  • Full suite of health and wellness benefits   
  • Ongoing training and development programs   
  • Internal mobility opportunities


Your Career Growth Starts Here. Apply Now! 


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.