Senior Solution Designer

Date: 5 Nov 2023

Location: Singapore, Singapore

Company: Singtel Group

Make an impact by:

  • Provide end to end Solutions for CRM that covers all internal stake holding Business.
  • Manage Vendor Solutions, review and bridge the gaps.
  • Track the solution delivery and manage stakeholders wrt Solution Delivery.
  • Take part in initiatives and advice Product owners with assessments.
  • Conduct Design reviews with Vendors and Business stakeholders and ensure to implement Singtel’s standards.
  • Lead, manage the resolution of the security findings
  • Plan, execute the Business continuity plan, DR exercise regularly
  • People Manager – guide and mange internal team to deliver the solution.
  • People Manager – manage the resources reporting to you, guide the team with your technical expertise to deliver the business outcome. Able to always optimise the resource and utilization


Skills for Success:

  • Bachelor’s Degree in Computer Science or Computer Engineering
  • CRM expertise- preferably Telco domain – 5 to 10 Yrs minimum.
  • Worked on any Industry branded CRM products – Salesforce, Amdocs,Siebal,Oracle,Microsoft Dynamics CRM
  • Preferably Amdocs CRM/Microsoft Dynamics CRM
  • Expert in Telco BSS-OSS Solution Architecture,tmforum.
  • Well versed with ETOM/TAM model, Event driven Solutions
  • Exposure to any DevOps flavour
  • Experienced in Agile Methodology based projects.