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Senior Manager, System Planning

Date: 22-Sep-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


Responsible for the design, planning and implementation of system infrastructure for consumer and corporate and to be the subject matter experts  for all systems-related services and matters.


The position’s job scope includes:

  1. Financial
    1. Manage and track committed spending and resources
    2. Project budget and resource requirements for future years
    3. Coordinate spending and tracking with peers, administrators, Procurement and Finance
  2. Projects
    1. Manage and track committed outcomes
    2. Ensure resources are deployed correctly to deliver outcomes
    3. Provide regular progress reports and call out issues early
  3. Security
    1. Ensure all governing security policies are met
    2. Validate accuracy, completeness and timeliness of all security declarations
    3. Respond to security events in accordance to the required timelines and procedures
  4. Engineering – Capacity Management and Resilience
    1. Ensure each infrastructure is sized for the anticipated demand in line with the agree yearly projections
    2. Ensure resources are allocated to correctly handle outages/downtime
    3. Ensure design changes are validated and the impact on associated infra (e.g.: Network, Provisioning etc) is managed
  5. Engineering – Operational
    1. Respond to Operational events to minimize service impact and restore service ASAP
    2. Provide Root Cause Analysis of outages
    3. Provide improvement plans after a service-disruption
  6. Engineering – Design : Manage features, design and integration 



  • Good Degree in Computer Science, Computer Engineering, Information Technology or Engineering 
  • Minimum 10 years’ relevant experience in in ISP Grade Infrastructure like DHCP, DNS, Web Proxy, Storage Services and project management skills.
  • Candidates possessing RHEL Certifications would be an added advantage.
  • Excellent written and verbal communication skills.


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.